Cancellation policy
Order Cancellation Timeframe
Customers can cancel an order at any time before it is shipped out from our warehouse. Once the order has been shipped, it cannot be canceled.
How to Cancel an Order
To cancel an order, customers should contact us via email or phone with their order number and request for cancellation. Our customer support team will then process the cancellation and issue a refund if necessary.
Refund Policy
If the order has already been processed and payment has been made, we will issue a refund to the customer’s original payment method. The refund will be for the full amount of the order, including any applicable taxes and fees.
